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Could Not Open/Create Prefs

Troubleshooting: Could Not Open/Create Prefs

Because of a bug in Java 8, the following, yet harmless error message may appear for Windows users: *'Could not open/create prefs root node Software\JavaSoft\Prefs...'. If necessary, a workaround is to create the key HKEY_LOCAL_MACHINE\Software\JavaSoft\Prefs:

  • Click the Start button and then type regedit into the search field. Select and run the regedit application.

  • Browse to the following path within regedit: HKEY_LOCAL_MACHINE\Software\.

  • Create the JavaSoft key if it does not already exist: Right-click on the Software Key and select New>Key.

  • Create the Prefs key: right-click on the JavaSoft Key and select New>Key.

  • Attempt to run the intaQt software again.