Common Error Messages¶
The following error messages are known to commonly occur. They are often the result of typos, incorrect formats or hardware problems.
Error Message | Cause / Solution |
---|---|
<phone Identifier> is not a valid identifier for a phone. |
This identifier name has not been assigned to a phone. For example, Given a phone as A |
Can't initialize phone, device is not IDLE and therefore cannot synchronize. |
May be one of: |
Could not acquire a phone of type ... |
intaQt cannot find the phone(s). Check if they are connected properly. |
Did not detect a connect Didn't detect an incoming call |
If the phones are working properly and this error message still occurs, increase the timout duration for how long the phones should wait detect the incoming call and/or ring before they connect. |
Error running ldapsearch |
The network is likely down. Check the internet connection. |
ERROR_UNSPECIFIED |
Phones have lost connection to the network. |
Expected 011234567 to call, but it was +4911234567 |
The number format defined on the scenario is not the same format was what intaQt is expecting. |
intaqt.fq cannot be cast to cucumber.runtime.java.JavaStepDefinition |
intaQt cannot identify certain characters. Ensure that the correct type of quotation marks ("" ) are being used. |
INVALID_COUNTRY_ID |
Ensure that + was entered before the phone's MSISDN |
InvalidPropertyValueReason (CDR Verification) |
The property has been found, but does not have the expected value. |
line <number>:<position> extraneous input '"/path/to/rater/<TARIFF>.csv"' expecting {']', ','} |
The wrong character(s) has been used. Check the file at the indicated line/position and correct the errors. |
Not a valid phone type: android |
Phone types are case-sensitive. Ensure that Android is capitalized. |
PropertyNotFoundReason (CDR Verification) |
The ticket does not have the expected property. |
Tariffs '<Tariff Name>' should cost 0.09 (0.09), but was 0.05 |
The expected value was not met. Check tariffs and calculation. |
telephone number: null is not valid |
Ensure that all zeros (0 ) are in the correct places. For example, A.int00 and not A.int0 . |
The originating number doesn't match: it is +436604229xxx but should be: 06604229xxx |
Phones expect X.local and not X.number . |
PropertyNotFoundReason (CDR Verification) |
The ticket does not have the expected property |
InvalidPropertyValueReason (CDR Verification) |
The property is found but does not have the expected value |
Unknown step on line |
This error message appears if the Glue Path does not exist or is incorrect. This message will appear even if there are no stepdefs in use. |